Privacy Policy

Information collected through the mobile app

• Bluetooth: The app uses Bluetooth Low Energy (BLE) to pair with and communicate with your Ravedio node. Mesh message contents are not uploaded as part of BLE communication. The app uploads limited operational diagnostics read from the node, such as firmware and hardware version, battery level, uptime, radio utilization, route counts, neighbor link counters, active tuning profile metadata, and the active event ID when available, so we can monitor reliability, enforce service integrity, and improve mesh performance. These diagnostics do not include mesh message contents, channel keys, contacts, GPS coordinates, or private keys.
• Location (GPS): If you grant location permission, GPS coordinates may be attached to outgoing mesh messages so nearby contacts can see your position on the map. Location data is processed locally and shared only over the local mesh radio network — it is not sent to Ravedio servers. Note: iOS and Android require location permission for Bluetooth scanning as an operating system policy, even if you do not use GPS features.
• Camera: Used only to scan QR codes (e.g., joining a channel or adding a contact). No images are stored, uploaded, or transmitted.
• Local storage: Messages, contacts, channel keys, and preferences are stored locally on your device. If you sign in and use account sync or backup features, contacts and channel credentials may be synced to your account. Mesh message contents are not included in those backups.
• Optional product analytics: The app may send sparse first-party lifecycle events, such as first open, onboarding completion, radio pairing result, firmware update result, account sync result, telemetry upload result, and network policy deferral summaries. These events use a pseudonymous app instance ID and do not include message contents, GPS coordinates, contacts, channel credentials, private keys, raw public keys, hardware fingerprints, or JWTs. You can turn off product analytics in the app; disabling it deletes pending non-essential analytics that have not been uploaded.
• Optional crash reports: If crash reporting is enabled, the app may send crash details such as app version, operating system version, stack traces, error metadata, and limited breadcrumbs to our crash reporting provider so we can fix bugs. Crash reports do not include message contents, GPS coordinates, contacts, channel credentials, private keys, raw public keys, or local log files. You can turn off crash reports in the app.
• Notifications: The app generates local notifications for incoming messages. No remote push notification service is used.

Information collected through the website

• Contact form: Name, email address, and message content when you contact us.
• Newsletter: Email address if you subscribe to product updates.
• Server logs: Basic technical information (IP address, request timestamps) for security and abuse prevention. Logs are retained for a limited period.

Information we do not collect

Ravedio does not use advertising trackers, analytics cookies, or third-party tracking pixels. We do not collect or store your mesh message contents, GPS location history, or private encryption keys on our servers.